FAQs

Who are we?

INVOS FLOWERS is a flower trading company.

Where are we located?

Our main office is located in Bogota-Colombia. However we do our business worldwide.

What do we offer?

Roses, Carnations, Alstromerias, Mini carnations, Spray roses, Lilies, foliage Garden Roses, David Austin Roses, Foliage, Callas, Mini callas, Chrysanthemum, Mini chrysanthemum and Gypsophilla.

What is the minimum order?

For clients who will pick up their shipment in Amsterdam there is no minimum order.

For customers who want to receive their flowers directly in their country, it is recommended to buy 6-7 boxes at least as the load flies in an individual AWB per client.

What is the transportation method?

All our shipments are delivered by air to assure the best quality of our flowers. Most of our European and Russian clients choose to pick up the flowers in Amsterdam due to lower nationalization* and customs costs. However, for your convenience we can deliver your flowers to the your nearest airport upon request.

*We are not responsible for the customs and nationalization fees.

How to place an order?

You can place an order by calling us at +57 (1)6213011 or by placing an order online. Once the order is placed our sales department specialist will contact you to confirm details of the order and the delivery method.

How to make a payment?

Wire transfer is the prefer method. However we offer other options depending on location of our customers. Please call us for details at +57 (1)6213011.

Need to file a claim?

Although we always strive to deliver best quality product, accidents can happen. If you are not satisfied with our product you can call or write us to file a claim. To support your case please provide us with photos and other information if available regarding your claim. Our claims team will contact the farm and handle the claim on your behalf.